Shipping & Exchanges

exchanges

Whether you are over the moon happy with your order or you have a concern with your purchase, send an email to esra@rslvjewelry.com or use the Contact page to get in touch.

Anything that arrives damaged during shipping will be replaced if notification is provided within 1 week of the item’s arrival.

 

shipments

All jewelry is mailed in a personally wrapped jewelry box ready for gift giving. 

Standard orders ship within 10 days.  All domestic orders are shipped via USPS First Class Mail at a shipping rate of $5 + $1/item with a tracking number. Orders arrive about 3-5 days after receiving shipment notification.

Holiday Rush Request – available beginning Nov 1. Send this through the Contact page with rush request selected. If purchasing a gift, include the recipient name of so a gift tag is prepared properly. 

RSLV Jewelry is based in Baltimore, MD and charges 6% sales tax for orders shipped in-state.